Feline Might Return Policy – OUR SATISFACTION GUARANTEE

At Feline Might, we pride ourselves on our commitment to quality and customer satisfaction. As a small business utilizing on-demand fulfillment, we create each item specifically for you, which helps us maintain low costs and high standards.

We stand behind our products with a 100% satisfaction guarantee. If your item arrives in less-than-perfect condition, we will gladly provide a replacement or a full refund—no questions asked.

Please note that due to our made-to-order model, refunds are only applicable in cases of damaged or defective items. We work closely with top-tier fulfillment partners to ensure that every product meets our high standards.

Your support means the world to us, and we’re dedicated to making sure you love your purchase! If you have any questions or concerns, don’t hesitate to reach out. Please read below for more information or check out our FAQs. Contact us at support@felinemight.store.

Return Policy

Please be aware that we do not accept returns on our products. We strongly encourage you to thoroughly review all product details and reach out with any questions before making your purchase.

We will not be held responsible and will not offer reprints or refunds if the customer orders the wrong size or color. Your satisfaction is important to us, and we appreciate your understanding of our policy. For more information, check out our size chart.

Refund Policy

Your satisfaction is our priority. We stand behind the quality of our products and want you to shop with complete confidence.

Our Refund Policy covers defective or incorrect items. If you receive an item that is faulty or not what you ordered, please reach out to our support team at support@felinemight.store within 10 days of delivery.

To help us resolve your issue quickly, please include:

  • Your order number
  • At least 3 clear photos showing the condition of the item(s)
  • If multiple items are affected, an additional photo with all items in one frame

Once we confirm the issue, we’ll make it right by sending a replacement or processing a refund—whichever you prefer. Refunds are issued back to your original payment method within 5 business days after verification.

✅ No hidden fees. No hassle. Just fair, reliable service you can trust.

We value your trust, and our goal is to ensure every shopping experience with us is worry-free.

Exchanges Policy

We do not offer exchanges. We recommend taking the time to review product details and ask any questions you may have before placing your order. Your satisfaction is our priority, and we appreciate your understanding.

If you have any inquiries or concerns, our customer support team is here to help. Please don’t hesitate to reach out! 

Incomplete Orders / Missing Items Policy

If you receive an order with missing items, we're here to help. Please notify us within 10 days of the date your order was marked as delivered at support@felinemight.store, and we'll process a replacement for the missing components.

To submit a claim, please provide proof of purchase along with any necessary photo or video evidence. Replacement orders will be issued once we confirm the missing items.

Please note that this policy does not cover items lost or damaged during transit. If you have any questions, contact our customer support team for assistance!

Chargebacks Policy

At Feline Might, we prioritize customer satisfaction and are committed to resolving any issues that may arise. This Chargeback Policy outlines our guidelines and procedures regarding chargebacks initiated by customers. By making a purchase, you agree to the following provisions:

  • Contact Us First
a. If you experience any issues with your order, we strongly encourage you to reach out to our customer support team before initiating a chargeback.
b. Our dedicated representatives are here to address your concerns and work towards a resolution.
c. Open communication can often lead to satisfactory outcomes without the need for chargebacks.
  • Chargeback Fees
a. If a chargeback is initiated without prior communication or is determined to be frivolous or fraudulent, we reserve the right to charge a fee to cover administrative costs.
b. This fee will be communicated to you before being applied and will be deducted from any applicable refund.
  • Understanding Chargebacks
a. A chargeback is a process offered by your financial institution to dispute a transaction.
b. Initiating a chargeback without first contacting our support team may delay resolution and affect our ability to provide quality service.
  • Investigation Process
a. Upon receiving a chargeback notification, we will be informed by our payment processor.
b. We will conduct a comprehensive transaction review, including order details and communication history.
c. Please note that the investigation may take several weeks, as we adhere to timelines set by issuing banks. We appreciate your patience during this process.
  • Resolution and Refunds
a. If the chargeback is deemed valid based on the evidence, we will comply with the decision made by the financial institution.
b. If the chargeback is resolved in our favor, any refund issued will be reversed, reinstating the original transaction.

    Return Policy Updates

    We may update our Return Policy at any time, with changes posted on our website. Please review these terms before making a purchase, as we will assume acceptance of all outlined conditions.

    We appreciate your understanding and cooperation. Please don't hesitate to contact our customer support team at support@felinemight.store.

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